Here you can find all the questions you need answered about ordering products from our writer’s shop!
Have a question not covered here? Reach out and contact us anytime!
How long will it take for my order to arrive?
Shipping times will largely vary depending on which shipping options you choose from checkout and where you are located. We ship from global print fulfillment centers located in both the U.S. and Europe, depending on which location is closest to you.
Most orders are shipped within 3-5 business days, and shipping times can take anywhere from 3-10 business days from there. Expedited shipping options may be available for your product and your location – simply choose these options when you check out and place your order.
This chart below can help you estimate shipping times based on your location:
Please Note: Countries outside of the U.S.A. may require you to pay customs fees and/or import duties depending on location. You are responsible for any fees required by your country.
What About Product Returns?
We want you to be absolutely 100% satisfied with the items you ordered.
All claims for damaged or defective items must be received within 30 days of your order.
If the product you receive has any defects, arrives damaged from shipping, or is lost in transit, please contact us immediately.
If the item is not damaged but you are not happy with it for any reason, please contact us and we will issue you a product return number. Please note, in cases where the item is not damaged, you will be responsible for any return shipping costs. Once your return order is received and processed, we will apply your refund back to the method you used for payment within 1-2 business days.
What Type of Paper Quality Are Your Prints and Posters?
Our prints and posters are professionally printed on archival and durable matte poster paper. We recommend framing or mounting your poster/print to ensure the edges of your print stay protected when hanging.
Have any questions not covered here?
You can contact us anytime – we’re glad to help!